Customer Services

Furniture protection

Affordable insurance for your IKEA furnitures, starting from just Rp7,500.

Available for in-store purchases at the moment.

Why furniture protection

  
Affordable premiums

Starting from just Rp7,500, enjoy peace of mind without breaking the bank.

  
Comprehensive coverage

Protect your furniture from accidental damage, assembly mishaps, water damage, fire, burglary, and natural disasters.

  
Convenient claims process

File claims online for a seamless experience.

  

What’s covered?

  
Accidental Damage (spills, scratches, dents)
  
Assembly Mishaps (up to 40% of the item’s value)
  
Water Damage
  
Fire & Burglary
  
Natural Disasters

Flexible Plans to Fit Your Needs

Coverage period Premium starting from
12 months Rp7,500
12 months Rp11,250

Maximum sum insured: **Rp500.000 - Rp100.000.000**

How to claim

Claim procedure of Furniture Protection is easy since it can be submitted online. You only need to access IKEA PasarPolis page and follow the steps as in this guide video:

How to get furniture protection

1
Purchase Furniture In-Store: Buy your furniture from a participating store.
2
Sign Up at the Store: Register for Furniture Protection during your purchase.
3
Enjoy Protection: Rest easy knowing your furniture is covered.

Have any questions?

If you have questions regarding claim procedure, you can reach PasarPolis contact center via:

FAQ

Terms and conditions

The following are the terms and conditions of Movable Property Insurance:
  1. This Movable Property Insurance can indemnify the object insured with a maximum limit of Rp100.000.000 (one hundred million rupiah).
  2. The Movable Property Insurance Policy will be issued by PT Asuransi Astra Buana as the Insurer.
  3. Each claim that has been approved by PT Asuransi Astra Buana will subject to a 5% deduction for own risk per incident of the Claim Value.
  4. All claim payments will be made if the Bank Account Name is the same as the Insured Name listed in the Insurance Policy.
  5. All terms and conditions refer to all provisions contained in the Movable Property Insurance Policy.
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