IKEA urges all customers who owns ODGER swivel chair in the anthracite color with date stamps before and including 2221 (YYWW) to stop using it and to contact IKEA for a full refund in form of IKEA return voucher.
Customer safety is always the starting point for IKEA. Therefore, IKEA is recalling ODGER swivel chair in the anthracite color with date stamps before and including 2221 (22 stands for the year, and 21 stands for the week the product was produced) as there is a risk that the star base leg of the chairs may break and pose fall and injury hazards for the user.
IKEA is urging all customers who own an ODGER swivel chair in the anthracite color with date stamps before and including 2221 to immediately stop using it and return it to any IKEA store for a full refund in form of IKEA return voucher.
IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold. Despite of this it has come to our attention that the star base leg of the ODGER swivel chair in the anthracite color with date stamps before and including 2221 may break.
ODGER swivel chair in the anthracite color with date stamps before and including 2221 can be returned to any IKEA store for a full refund in form of IKEA return voucher. Proof of purchase (receipt) is not required.
The name and date stamp of the product can be found underneath the seat, molded in the material of the chair.
For more information, please visit
www.IKEA.co.id or contact IKEA at +62-21-2985-3900, +62-811-1300-2242 (whatsapp).
IKEA apologizes for any inconvenience this recall may cause.